Privacy Policy

Who we are

Privacy Policy

Last Updated: 12/05/2025

1. Introduction

Harsil Heights (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you:

• Book a stay or interact with our services.
• Visit our website (www.harsilheights.com) or contact us via email/phone.
• Engage with us on social media.

2. Information We Collect

We may collect the following data to enhance your experience:

Personal Information

• Contact Details: Name, email, phone number, address.
• Booking Details: Check-in/out dates, room preferences, payment information.
• Identification: Government-issued ID (for check-in, as required by Indian law).

Non-Personal Information

• Website Usage: IP address, browser type, pages visited (via cookies).
• Feedback: Reviews or survey responses (optional).

3. How We Use Your Data

Your information helps us:

• Process bookings and payments securely.
• Personalize your stay (e.g., dietary preferences, room setup).
• Improve our services via feedback.
• Send updates (offers, newsletters) only with your consent.
• Comply with legal obligations (e.g., local tourism regulations).

4. Data Sharing & Disclosure

We do not sell your data. Limited sharing may occur with:

• Service Providers: Payment gateways, housekeeping, or tour guides (strictly for your stay).
• Legal Authorities: If required by Indian law (e.g., police verification for foreigners).

5. Data Security

We implement safeguards:

• SSL encryption on our website for bookings.
• Secure storage of physical/electronic records.
• Staff training on confidentiality.

6. Your Rights

You may:

• Access, correct, or request deletion of your data.
• Opt out of marketing emails (via “unsubscribe” link).
• Withhold ID details (note: this may limit check-in per Indian hotel regulations).

7. Cookies & Tracking

Our website uses cookies to:

• Analyze traffic (Google Analytics).
• Remember preferences (e.g., language).
  You can disable cookies via browser settings.

8. Policy Updates

We may revise this policy; updates will be posted on our website with a new “Last Updated” date.

9. Contact Us

For privacy-related queries or requests:
📧 Email: privacy@harsilheights.com
📞 Phone: +91 98089 41413
📍 Address: Harsil Heights, Jaspur Bend, Gangotri Highway, Harsil Valley, Uttarakhand [PIN].